Keep the beat going.

Contact Blocks support

Email Justice James Peace at viral4official@gmail.com with the subject Blocks support. Include the app version or build, device model, iOS version, what happened and what you expected. A screenshot without private information can help.

Do not send passwords, verification codes, payment-card details, private media or a full purchase receipt. We will ask for additional information only if needed to investigate. A response time is not guaranteed.

Protect your local saves

Levels, Endless scores, boards and preferences are saved locally. There is no publisher-operated cloud-save account. Before deleting the app or clearing its data, remember that this can permanently remove progress. Offloading an iOS app can preserve its data; deleting it removes its local app container. Device backups are managed separately by your operating system.

For a save problem, close and reopen the game, then contact us with the affected level or mode and any error message. Avoid clearing app data while a save issue is being investigated. Support cannot retrieve local saves remotely.

Understand Remove Ads

Remove Ads is a one-time Apple in-app purchase. It disables automatic interstitial ads; rewarded ads remain optional. The App Store shows your storefront's price before confirmation.

If the benefit is missing, check that the purchase completed and that the device uses the Apple Account that made it. Use the game's purchase-restore option if available, or contact Blocks support with the build and a description of the problem. Do not buy the same benefit again just to troubleshoot.

Apple handles payment and refund requests. See Apple's refund guidance. We cannot take payment-card details or issue an Apple refund through support email.

Review your choices

The iOS release uses Google AdMob and Google UMP consent tools. Use the game's privacy-options control when it is available or required to review the choices offered for your region. You can also manage any system-level tracking permissions in iOS Settings. Non-personalized ads still involve advertising data processing.

You can decline an optional rewarded ad. If ads or consent forms fail, include the app build, region, connection type and any visible error when contacting support; do not send device advertising identifiers.

Read the Blocks privacy policy for data categories, Google and Apple practices, local-data deletion and support requests. For a privacy request, email viral4official@gmail.com with the subject Blocks privacy request.